Available Training
Cultural Competency: Self-Assessment
This training covers basic understanding of cultural competence in the context of a workforce. Awareness of differences and cultural sensitivity is presented by using experiential tools to increase audience awareness of how their cultural competence level will impact relationships with consumers, peers and the business world. A broad perspective of cultural competence is presented encompassing race, ethnicity and gender, as well as other variables. Finally, participants will become familiar with the stages of cultural competency (or continuum) and will be able to determine where they currently lie on that continuum. Part of the training involves a self evaluation guide to assess where training participants fall in the cultural competence continuum. The participants will learn the value of the concept of acculturation in becoming culturally competent and will also venture into other cultural environments.

Cultural Competency in Self Advocacy and Empowerment
The training focuses on enhancing skills for consumers of mental health services. The purpose of this training is to create awareness of the importance of cultural competence in advocacy and empowerment. Issues of value orientation and acculturation skills will be discussed in the context of recovery. A broad perspective is presented encompassing race, ethnicity and gender, as well as other factors. Participants will become familiar with the stages of cultural competency (or continuum) and will be able to determine where they currently lie on that continuum.

Tools to Improve Cultural Competence
The focus and objective of this training is to give the audience a basic understanding of cultural competence in the context of a diverse community. This training includes experiential exercises to familiarize the audience with the personal aspects of cultural competence when relating to other individuals. A broad perspective is presented encompassing race, ethnicity and gender, as well as other factors.

Training objectives are to:

bullet Develop understanding of the role acculturation and cultural differences in developing community partnerships.
bullet Increase self-awareness of racial and ethnic biases.
bullet Identify the impact of our own socialization and the way we interact and relate to people who are from different cultural backgrounds.

Cultural Competency and Mental Health Diagnosis - Working with Latinos
The objective of this training is to develop in the listener an understanding of the impact culturally competent services can have in the clinical outcomes of Latino consumers. The training explores the concepts of value orientation, acculturation and help-seeking behaviors that are important considerations when delivering mental health services to Latinos. Lastly, participants are involved in developing strategies to include these concepts when diagnosing Latino mental health consumers.

Culture Bound Syndromes and Culture
This training module equips the participant with basic cultural principles to consider when conducting diagnostic interviews. It introduces culture-bound syndromes as a significant element both contextually and when interpreting the presentation of symptoms as presented by the consumer. Participants will discuss "susto", "empacho", "nervios", "koro" and "zar" in the context of western diagnostic criteria. Participants will engage in the development of a general criteria list that can be followed when considering cultural variables.

The Value of Natural Support Systems: Expanding Your Service Network
This training addresses the importance of the natural support systems in working with Latino migrants. The audience will be presented with information that leads to understanding of why and how natural support systems emerge in the context of migration. A prime focus of this training is to understand the obstacles faced by migrants and how these obstacles can be overcome by utilizing natural support systems. This training will also examine barriers to the provision of culturally sensitive services. Participants will be presented with a roadmap for developing culturally competent services.

Interpretation: What you need to know
The goal of this training is to give the audience the necessary skills and knowledge for providing interpretation services. This training is designed for interpreters and providers. The audience will learn necessary skills to interpret language, core competencies for interpreters, how to set up an interpretation program and the outcomes of effective interpretation.

Cultural Competency: An Important Tool in Reducing Health Disparities
The goal of this training is to present the audience with information to increase awareness of the role of racial and ethnic biases on healthcare delivery. The topic of health disparities has received national attention in recent years. Studies point to the relationship between the provider’s racial and ethnic biases and the way healthcare is delivered to culturally diverse consumers. Cultural competence and increased awareness of racial biases are variables that will help reduce disparities in health care.

Cultural Competency: Program Development and Design
This training offers participants tangible strategies for implementing a cultural competency program within their practice using “no-cost,” “low-cost,” and “higher-cost” interventions in program design.

Diversity as a Business Strategy
A diverse business strategy will improve the relationship of the business with employees, suppliers, customers and the community at large. This session will present the audience with outcomes related to the development of a business strategy to address diversity issues. This forum will also discuss work factors that affect a diverse climate to develop in a business environment and the role of cultural competence in managing an effective business. Lastly, participants will be given a framework to begin assessing how areas in their current business can benefit from maximizing a diverse workforce.

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